Fulfillment Policy
At Astrid Chaote, we provide digital products, courses, and coaching services through the Kajabi platform. Below are the details of how your purchases will be fulfilled:
Digital Products and Courses
- Upon purchasing a course or digital product through Kajabi, Clickfunnels, or Stripe Invoice, you will receive an email with instructions on how to create an account and access your content through Kajabi.
- If you already have an existing Kajabi account from a previous purchase, you will receive an email notifying you that new content has been added to your course portal.
- You will also receive a personalized welcome email from Astrid ChaoteĀ with all the details about your product or course, as well as any additional resources related to your purchase.
Memberships
- If you are part of one of our memberships, you can cancel at any time by reaching out to [email protected]. Please note that we do not offer refunds for previous membership payments.
Refunds
- Due to the nature of our digital products and services, we do not offer refunds or exchanges on courses, digital products, or coaching services. All sales are final.
Shipping
- Since all of our products are digital, no physical items will be shipped.
Currency
- All purchases are made in USD currency.
Security
- We comply with PCI standards. All of our payment forms and checkout pages use HTTPS and other security best practices and are notĀ susceptible to card testing. Your card information is private and is handled safetly while doing business with us.
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If you have any questions or need further assistance, please feel free to contact us directly at hello@astridchaote.com.
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